Policy

Refund Policy
No Refunds: All sales are final. Due to the digital nature of our products, refunds or chargebacks are not permitted under any circumstances.
Disputes/Chargebacks: Initiating a chargeback without prior communication will result in a permanent ban from the server and the forfeiture of any purchased benefits.

Delivery Policy
Instant Delivery: Most purchases are processed automatically, and benefits will be applied to your account immediately upon successful payment.
Manual Processing: Some packages may require manual verification and may take up to 24-48 hours to activate. If there are any delays, please reach out to us via our official support channels.

Usage Policy
Fair Play: Benefits obtained through our store are intended to enhance your experience. Misusing these benefits to exploit or disrupt the server's community will result in their removal and potential disciplinary action.
Non-Transferable: Purchased benefits are linked to the buyer's account and cannot be transferred to other players or accounts.

Community Standards
By making a purchase, you agree to follow Englewood Chicago Roleplay's rules and guidelines. Any violations of server rules may result in the removal of purchased benefits without a refund.
Attempts to manipulate or exploit the Tebex system will result in immediate action, including but not limited to bans or legal consequences.

Support
For questions or concerns regarding your purchase, please contact us through our official support channels. We aim to provide prompt and effective assistance.

Thank you for supporting Englewood Chicago Roleplay! Your contributions help us improve the server and create a better experience for all players.